01
Private by default
Repairs, raw notes, uploaded photos, and repair stories stay within your account or an authorized shop workspace. Other accounts cannot browse your private work.
Trust
Security at Diagdex
The current security boundaries protecting Diagdex accounts, repairs, AI requests, and uploaded repair photos.
02
Assistance boundaries
Suggestions are clearly labeled and require your review before they can enter verified repair memory. DiagDex does not silently turn a suggestion into a confirmed fact.
03
Payments and secrets
Payment details are handled through the billing provider. Service-role database credentials, AI keys, and payment secrets are not intended for browser bundles.
04
Responsible disclosure
A formal vulnerability disclosure channel and security response target are being prepared. Until then, avoid including exploit details or sensitive account data in general feedback and use the Contact page to request a secure reporting channel.
Core mission
Preserve what experience taught you.